Set-Up-to-Fail Syndrome: Overcoming the Undertow of Expectations. Jean-Francois Manzoni, Jean-Louis Barsoux

Set-Up-to-Fail Syndrome: Overcoming the Undertow of Expectations



Download Set-Up-to-Fail Syndrome: Overcoming the Undertow of Expectations



Set-Up-to-Fail Syndrome: Overcoming the Undertow of Expectations Jean-Francois Manzoni, Jean-Louis Barsoux ebook
Publisher: Harvard Business Review Press
Page: 280
ISBN: 9781422102848


Just as kids are evaluated and put on a certain academic track from a very early age, so, too, are employees assessed and evaluated from week one on the job. Employees, like kids, often wind up "living into" the expectations set for them by those in authority, despite their true capacities. In the ever-present challenge of walking the tightrope between wanting to give employees freedom and needing to stay informed, supervisors go down one of two paths with each employee: controlling or empowering. If managers successfully negotiate this balance, the relationship and the employee typically thrive. However, as is often the case, managers can lose their balance. The set-up-to-fail syndrome (SUTFS) occurs with the balance ...

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